SHOPPING INFORMATION

Shipping and handling is the process of preparing and packing an order and then sending it to a customer. You will often see shipping and handling as a set of fees incurred on top of the order value and taxes. It covers logistics costs like labour, packing supplies, transportation, and delivery.

Your parcel can take anywhere from 10 to 20 business days

Once we receive your order submission, we have to authenticate your payment. When the payment has reflected, Then we will process your order and you will receive an email letting you know that your order has been received. When your order is ready for shipping, you will receive another email informing you of this. We will send you a tracking number you can follow.

You receive an invoice at delivery of the ordered product(s). 
If you didn’t receive a confirmation email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there. If it’s not there, please write to us.(Email:  info@madeinceyland.com)

PAYMENT INFORMATION

Our e-commerce store offers a secure shopping experience from the convenience of your home or office, with a variety of payment and delivery options and is easily accessible on web and mobile.

Prices on the website are valid for orders placed online only. Not valid by phone, email. Prices do not include applicable taxes and shipping costs. We do our best to offer you the best pricing. On occasion, it’s possible that pricing errors occur. We will do our best to honour our advertised prices and make the situation right, however, in certain cases where this is not possible, we reserve the right to cancel your order.

Please take pictures of damaged or wrong product(s) as soon as you open the package. Call us or message us immediately. We will instruct you what to do. Our customer service team is, however, very knowledgeable and will be able to answer your questions.

Please let us know immedietly if you would like to modify or cancel your order, because that can only be done by our customer service. If you call after we shipped, we can’t do anything to stop the shipping.

SHOPPING INFORMATION

Shipping and handling is the process of preparing and packing an order and then sending it to a customer. You will often see shipping and handling as a set of fees incurred on top of the order value and taxes. It covers logistics costs like labour, packing supplies, transportation, and delivery.

Your parcel can take anywhere from 10 to 20 business days

Once we receive your order submission, we have to authenticate your payment. When the payment has reflected, Then we will process your order and you will receive an email letting you know that your order has been received. When your order is ready for shipping, you will receive another email informing you of this. We will send you a tracking number you can follow.

You receive an invoice at delivery of the ordered product(s). 

If you didn’t receive a confirmation email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there. If it's not there, please write to us.(Email:  info@madeinceyland.com)

PAYMENT INFORMATION

Our e-commerce store offers a secure shopping experience from the convenience of your home or office, with a variety of payment and delivery options and is easily accessible on web and mobile.

Prices on the website are valid for orders placed online only. Not valid by phone, email. Prices do not include applicable taxes and shipping costs. We do our best to offer you the best pricing. On occasion, it's possible that pricing errors occur. We will do our best to honour our advertised prices and make the situation right, however, in certain cases where this is not possible, we reserve the right to cancel your order.

Please take pictures of damaged or wrong product(s) as soon as you open the package. Call us or message us immediately. We will instruct you what to do. Our customer service team is, however, very knowledgeable and will be able to answer your questions.

Please let us know immedietly if you would like to modify or cancel your order, because that can only be done by our customer service. If you call after we shipped, we can't do anything to stop the shipping.